Graduated in Business Administration from Fundação Getúlio Vargas (FGV) and in Law from the University of São Paulo (USP), with executive extension courses in Marketing Strategy from Kellogg School of Management at Northwestern University, Services Marketing from IBMEC, and Human Resources Strategy and Management from FGV, Mr. Flávio has over 20 years of experience in large and medium-sized companies, national and multinational, in the IT, Consulting, and Services segments, operating in Brazil and abroad.
Mr. Flávio started his career as an intern at Ipiranga Petróleo e Distribuição and as a trainee and HR analyst at Banco Nacional and Unibanco (currently Banco Itaú). Later, he worked at Accenture as HR Manager and Consultant, where he led projects in organizational change, organizational design, people performance, and transformation.
At Avanade, Mr. Flávio was responsible for starting up operations in Brazil, leading HR, Marketing, and Institutional Communication areas. He then worked at TOTVS for 15 years, holding various positions, including Director of Human Resources and Corporate Communication, Director of International Markets and Global Expansion, Director of Business Strategy and Sales, Channels, and Marketing, and Vice President of Business Models, Channels, Marketing, and Human Resources.
Since April 2019, Mr. Flávio is Vice President of Human Resources for Latin America at Serasa Experian in São Paulo, Brazil. His key competencies include structuring and leading multidisciplinary teams, transforming areas such as Human Resources, Marketing, Channels, Partnerships, Business Models, and Market Strategies, with a focus on achieving results in environments of constant change and technological advancements.